A ticket was created by Dilantha Prasanna at 2023-10-11 17:32:00
Sierra representative AdminSierra is requested to proceed at 2023-10-11 17:35:30
Dialog representative AdminDialog approved to proceed at 2023-10-11 17:37:29
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-10-12 10:38:39
Dialog representative AdminDialog confirmed the neutralization at 2023-10-12 10:39:22
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2023-10-12 10:39:24