A ticket was created by Dilantha Prasanna at 2023-10-12 10:38:00
Sierra representative AdminSierra is requested to proceed at 2023-10-12 10:40:39
Dialog representative AdminDialog approved to proceed at 2023-10-12 10:41:01
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-16 16:39:02
Dialog representative AdminDialog confirmed the neutralization at 2023-12-23 15:19:32
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-16 16:39:03
Dialog representative AdminDialog confirmed the resolvement at 2023-12-23 15:19:34