A ticket was created by Dilantha Prasanna at 2023-10-17 15:06:00
Sierra representative AdminSierra is requested to proceed at 2023-10-17 15:14:04
Dialog representative AdminDialog approved to proceed at 2023-10-17 15:14:56
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-12 08:31:42
Dialog representative AdminDialog confirmed the neutralization at 2023-12-23 15:19:15
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-12 08:31:44
Dialog representative AdminDialog confirmed the resolvement at 2023-12-23 15:19:17