A ticket was created by Dilantha Prasanna at 2023-10-17 15:07:00
Sierra representative AdminSierra is requested to proceed at 2023-10-17 15:14:15
Dialog representative AdminDialog approved to proceed at 2023-10-17 15:15:04
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-12 08:31:29
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-04-24 17:13:28
Dialog representative confirmed the resolvement at