A ticket was created by Theekshana Samarajeewa at 2023-10-18 09:39:00
Sierra representative AdminSierra is requested to proceed at 2023-10-18 09:43:02
Dialog representative AdminDialog approved to proceed at 2023-10-18 09:50:13
Sierra representative AdminDialog is requested to confirm the Neutralization at 2023-11-14 17:50:52
Dialog representative AdminDialog confirmed the neutralization at 2023-11-20 11:16:13
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-11-14 16:50:33
Dialog representative AdminDialog confirmed the resolvement at 2023-11-20 11:16:24