A ticket was created by Dinuka Heshan at 2023-10-19 14:07:00
Sierra representative AdminSierra is requested to proceed at 2023-10-19 14:16:40
Dialog representative AdminDialog approved to proceed at 2023-10-19 16:04:30
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2023-10-19 16:59:48
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-10-19 16:34:16
Dialog representative AdminDialog confirmed the resolvement at 2023-10-19 17:00:18