A ticket was created by Dilantha Prasanna at 2023-10-25 09:54:00
Sierra representative AdminSierra is requested to proceed at 2023-10-25 10:01:27
Dialog representative AdminDialog approved to proceed at 2023-10-25 10:22:42
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-04 14:58:20
Dialog representative AdminDialog confirmed the neutralization at 2023-12-14 18:53:27
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-13 13:06:35
Dialog representative AdminDialog confirmed the resolvement at 2023-12-14 18:53:29