A ticket was created by Eranda Dissanayake at 2023-10-26 16:11:00
Sierra representative AdminSierra is requested to proceed at 2023-10-26 17:16:03
Dialog representative approved to proceed at
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-10-26 17:16:14
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-10-26 17:16:17
Dialog representative AdminDialog confirmed the resolvement at 2023-10-30 11:42:05