A ticket was created by Dilantha Prasanna at 2023-11-02 14:49:00
Sierra representative AdminSierra is requested to proceed at 2023-11-02 14:52:28
Dialog representative AdminDialog approved to proceed at 2023-11-02 14:54:08
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-11-03 11:15:22
Dialog representative AdminDialog confirmed the neutralization at 2023-11-03 11:16:55
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-02-17 13:06:28
Dialog representative AdminDialog confirmed the resolvement at 2023-11-03 11:16:59