A ticket was created by Dilantha Prasanna at 2023-11-02 14:50:00
Sierra representative AdminSierra is requested to proceed at 2023-11-02 14:55:02
Dialog representative AdminDialog approved to proceed at 2023-11-02 15:16:03
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-11-03 11:15:42
Dialog representative AdminDialog confirmed the neutralization at 2023-11-03 11:17:13
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-02-17 10:59:02
Dialog representative AdminDialog confirmed the resolvement at 2023-11-03 11:17:18