A ticket was created by Dilantha Prasanna at 2023-11-12 12:24:00
Sierra representative AdminSierra is requested to proceed at 2023-11-12 13:04:48
Dialog representative AdminDialog approved to proceed at 2023-11-12 13:15:51
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-11-26 23:45:49
Dialog representative AdminDialog confirmed the neutralization at 2023-12-14 18:52:44
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-13 13:06:12
Dialog representative AdminDialog confirmed the resolvement at 2023-12-14 18:52:38