A ticket was created by Dilantha Prasanna at 2023-11-21 16:30:00
Sierra representative AdminSierra is requested to proceed at 2023-11-21 16:37:14
Dialog representative AdminDialog approved to proceed at 2023-11-21 16:40:54
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-11-23 10:23:39
Dialog representative AdminDialog confirmed the neutralization at 2023-12-14 18:52:06
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-11-23 10:23:43
Dialog representative AdminDialog confirmed the resolvement at 2023-12-14 18:52:07