A ticket was created by Eranda Dissanayake at 2023-11-28 08:54:00
Sierra representative AdminSierra is requested to proceed at 2023-11-28 09:12:13
Dialog representative AdminDialog approved to proceed at 2023-12-04 10:58:39
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-11-30 16:09:02
Dialog representative AdminDialog confirmed the neutralization at 2023-12-04 10:58:42
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-11-30 16:09:05
Dialog representative AdminDialog confirmed the resolvement at 2023-12-04 10:58:47