A ticket was created by Dilantha Prasanna at 2023-11-29 17:04:00
Sierra representative AdminSierra is requested to proceed at 2023-11-29 17:08:01
Dialog representative AdminDialog approved to proceed at 2023-11-29 17:08:48
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-20 10:18:19
Dialog representative AdminDialog confirmed the neutralization at 2023-12-23 15:18:40
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-20 10:18:22
Dialog representative AdminDialog confirmed the resolvement at 2023-12-23 15:18:42