A ticket was created by Dilantha Prasanna at 2023-11-29 17:06:00
Sierra representative AdminSierra is requested to proceed at 2023-11-29 17:08:17
Dialog representative AdminDialog approved to proceed at 2023-11-29 17:08:58
Sierra representative is requested to confirm the Neutralization at
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-08-12 12:09:09
Dialog representative confirmed the resolvement at