A ticket was created by Kasun Gamage at 2023-12-02 07:37:00
Sierra representative AdminSierra is requested to proceed at 2023-12-02 07:45:21
Dialog representative AdminDialog approved to proceed at 2023-12-02 07:51:03
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-12 08:30:22
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-12 08:30:29
Dialog representative AdminDialog confirmed the resolvement at 2023-12-12 08:47:48