A ticket was created by Eranda Munasinghe at 2021-12-19 15:05:00
Sierra representative AdminSierra is requested to proceed at 2021-12-19 15:14:24
Dialog representative AdminDialog approved to proceed at 2021-12-19 16:58:25
Sierra representative AdminSierra is requested to confirm the Neutralization at 2021-12-20 10:00:51
Dialog representative AdminDialog confirmed the neutralization at 2021-12-23 09:41:56
Sierra representative AdminSierra is requested to confirm the resolvement at 2021-12-23 09:42:30
Dialog representative AdminDialog confirmed the resolvement at 2021-12-23 09:48:35