A ticket was created by Kasun Gamage at 2023-12-02 07:45:00
Sierra representative AdminSierra is requested to proceed at 2023-12-02 12:15:20
Dialog representative AdminDialog approved to proceed at 2023-12-02 07:49:47
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-12 08:29:40
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-12 08:29:41
Dialog representative AdminDialog confirmed the resolvement at 2023-12-12 08:47:02