A ticket was created by Kasun Gamage at 2023-12-02 19:00:00
Sierra representative AdminSierra is requested to proceed at 2023-12-02 19:01:55
Dialog representative AdminDialog approved to proceed at 2023-12-02 19:02:08
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-02 19:01:09
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-03 21:37:11
Dialog representative AdminDialog confirmed the resolvement at 2023-12-04 10:17:38