A ticket was created by Kasun Gamage at 2023-12-03 22:02:00
Sierra representative AdminSierra is requested to proceed at 2023-12-03 23:52:41
Dialog representative approved to proceed at 2023-12-04 10:16:50
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-12 08:28:32
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-12 08:28:33
Dialog representative AdminDialog confirmed the resolvement at 2023-12-12 08:43:27