A ticket was created by Kasun Gamage at 2023-12-03 22:22:00
Sierra representative AdminSierra is requested to proceed at 2023-12-03 22:28:14
Dialog representative AdminDialog approved to proceed at 2023-12-04 08:42:20
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-12 08:28:01
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-12 08:28:03
Dialog representative AdminDialog confirmed the resolvement at 2023-12-12 08:42:31