A ticket was created by Dilantha Prasanna at 2023-12-07 15:56:00
Sierra representative AdminSierra is requested to proceed at 2023-12-07 15:59:37
Dialog representative admin approved to proceed at 2023-12-18 15:08:59
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2023-12-14 18:50:16
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-14 16:22:07
Dialog representative AdminDialog confirmed the resolvement at 2023-12-14 18:50:19