A ticket was created by Eranda Dissanayake at 2023-12-07 17:36:00
Sierra representative AdminSierra is requested to proceed at 2023-12-07 18:05:05
Dialog representative AdminDialog approved to proceed at 2023-12-09 08:55:11
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-08 12:50:55
Dialog representative AdminDialog confirmed the neutralization at 2023-12-09 06:49:00
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-08 12:50:48
Dialog representative AdminDialog confirmed the resolvement at 2023-12-09 08:54:50