A ticket was created by Dilantha Prasanna at 2023-12-08 15:31:00
Sierra representative AdminSierra is requested to proceed at 2023-12-08 15:35:34
Dialog representative AdminDialog approved to proceed at 2023-12-08 15:37:20
Sierra representative AdminSierra is requested to confirm the Neutralization at 2024-01-10 16:08:31
Dialog representative AdminDialog confirmed the neutralization at 2024-01-23 14:55:38
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-01-10 16:08:39
Dialog representative AdminDialog confirmed the resolvement at 2024-01-23 14:55:42