A ticket was created by Niroshan at 2023-12-09 08:39:00
Sierra representative AdminSierra is requested to proceed at 2023-12-09 08:52:59
Dialog representative AdminDialog approved to proceed at 2023-12-11 13:29:30
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2023-12-11 13:29:33
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2023-12-11 13:29:37