A ticket was created by Kasun Gamage at 2023-12-10 17:20:00
Sierra representative AdminSierra is requested to proceed at 2023-12-10 17:25:41
Dialog representative approved to proceed at 2023-12-10 17:44:11
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-12 08:27:32
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-12 08:27:34
Dialog representative AdminDialog confirmed the resolvement at 2023-12-12 08:41:49