A ticket was created by Kasun Gamage at 2023-12-12 22:19:00
Sierra representative AdminSierra is requested to proceed at 2023-12-12 22:19:58
Dialog representative approved to proceed at
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-20 10:17:58
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-20 10:18:04
Dialog representative AdminDialog confirmed the resolvement at 2024-01-24 15:37:15