A ticket was created by Eranda Dissanayake at 2023-12-17 23:58:00
Sierra representative AdminSierra is requested to proceed at 2023-12-18 04:14:16
Dialog representative AdminDialog approved to proceed at 2024-01-06 05:35:22
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2023-12-20 06:59:59
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2023-12-20 06:59:49