A ticket was created by Dilantha at 2023-12-30 07:56:00
Sierra representative AdminSierra is requested to proceed at 2023-12-30 08:03:18
Dialog representative AdminDialog approved to proceed at 2023-12-30 08:05:49
Sierra representative AdminSierra is requested to confirm the Neutralization at 2024-01-05 10:54:56
Dialog representative AdminDialog confirmed the neutralization at 2024-01-23 14:56:21
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-01-05 10:54:28
Dialog representative AdminDialog confirmed the resolvement at 2024-01-23 14:56:25