A ticket was created by Dilantha Prasanna at 2024-01-29 16:43:00
Sierra representative AdminSierra is requested to proceed at 2024-01-29 16:45:01
Dialog representative AdminDialog approved to proceed at 2024-01-29 16:45:17
Sierra representative AdminSierra is requested to confirm the Neutralization at 2024-01-30 10:52:01
Dialog representative AdminDialog confirmed the neutralization at 2024-03-17 14:53:48
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-01-31 11:57:25
Dialog representative confirmed the resolvement at