A ticket was created by Theekshana Samarajeewa at 2024-02-09 19:30:00
Sierra representative AdminSierra is requested to proceed at 2024-02-09 19:54:16
Dialog representative AdminDialog approved to proceed at 2024-02-09 19:55:26
Sierra representative AdminSierra is requested to confirm the Neutralization at 2024-02-09 19:54:35
Dialog representative AdminDialog confirmed the neutralization at 2024-02-09 19:55:34
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-02-09 19:54:36
Dialog representative AdminDialog confirmed the resolvement at 2024-02-09 19:55:39