A ticket was created by Kasun Gamage at 2024-02-21 17:40:00
Sierra representative AdminSierra is requested to proceed at 2024-02-21 18:04:07
Dialog representative AdminDialog approved to proceed at 2024-02-21 18:06:32
Sierra representative is requested to confirm the Neutralization at
Dialog representative confirmed the neutralization at
Sierra representative is requested to confirm the resolvement at
Dialog representative confirmed the resolvement at