A ticket was created by Eranda Munasinghe at 2024-02-26 08:53:00
Sierra representative AdminSierra is requested to proceed at 2024-02-26 09:15:37
Dialog representative approved to proceed at
Sierra representative AdminSierra is requested to confirm the Neutralization at 2024-03-01 13:03:17
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-03-01 13:03:18
Dialog representative confirmed the resolvement at