A ticket was created by Dinuka Heshan at 2024-03-06 16:43:00
Sierra representative AdminSierra is requested to proceed at 2024-03-06 17:18:03
Dialog representative AdminDialog approved to proceed at 2024-03-06 17:19:59
Sierra representative AdminSierra is requested to confirm the Neutralization at 2024-03-06 17:20:42
Dialog representative AdminDialog confirmed the neutralization at 2024-03-06 17:20:02
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-03-06 17:20:45
Dialog representative AdminDialog confirmed the resolvement at 2024-03-06 17:20:53