A ticket was created by Theekshana Samarajeewa at 2024-03-20 17:46:00
Sierra representative AdminSierra is requested to proceed at 2024-03-20 18:21:51
Dialog representative AdminDialog approved to proceed at 2024-03-22 19:57:43
Sierra representative AdminSierra is requested to confirm the Neutralization at 2024-03-20 18:21:55
Dialog representative AdminDialog confirmed the neutralization at 2024-03-22 19:57:46
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-03-20 18:21:58
Dialog representative AdminDialog confirmed the resolvement at 2024-03-22 19:57:48