A ticket was created by Dinuka Heshan at 2024-03-24 23:14:00
Sierra representative AdminSierra is requested to proceed at 2024-03-24 23:18:18
Dialog representative AdminDialog approved to proceed at 2024-03-24 23:18:29
Sierra representative is requested to confirm the Neutralization at
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-06-27 12:43:32
Dialog representative confirmed the resolvement at