A ticket was created by Mahesh Palihakkara at 2022-01-13 16:48:00
Sierra representative AdminSierra is requested to proceed at 2022-01-13 16:58:11
Dialog representative approved to proceed at
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2022-01-20 16:09:52
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2022-01-20 16:09:56