A ticket was created by Dilantha Prasanna at 2024-04-01 15:57:00
Sierra representative AdminSierra is requested to proceed at 2024-04-01 16:01:11
Dialog representative AdminDialog approved to proceed at 2024-04-01 16:04:12
Sierra representative is requested to confirm the Neutralization at
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-05-27 16:13:10
Dialog representative confirmed the resolvement at