A ticket was created by Eranda Munasinghe at 2022-01-29 10:20:00
Sierra representative AdminSierra is requested to proceed at 2022-01-29 10:31:32
Dialog representative approved to proceed at
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-01-31 09:46:05
Dialog representative AdminDialog confirmed the neutralization at 2022-02-01 11:26:15
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-02-18 10:16:39
Dialog representative AdminDialog confirmed the resolvement at 2022-02-18 10:17:31