A ticket was created by Kasun Gamage at 2024-05-11 08:20:00
Sierra representative AdminSierra is requested to proceed at 2024-05-11 09:01:21
Dialog representative AdminDialog approved to proceed at 2024-05-11 09:04:57
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2024-05-13 13:22:19
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-05-13 13:14:10
Dialog representative AdminDialog confirmed the resolvement at 2024-05-13 13:22:24