A ticket was created by Niroshan at 2021-08-18 11:49:00
Sierra representative AdminSierra is requested to proceed at 2021-08-18 12:45:16
Dialog representative AdminDialog approved to proceed at 2021-08-18 16:26:11
Sierra representative AdminSierra is requested to confirm the Neutralization at 2021-08-18 16:28:19
Dialog representative confirmed the neutralization at
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2021-08-25 11:57:41