A ticket was created by Dinuka Heshan at 2024-07-15 13:53:00
Sierra representative AdminSierra is requested to proceed at 2024-07-15 14:16:55
Dialog representative AdminDialog approved to proceed at 2024-07-18 00:03:04
Sierra representative AdminSierra is requested to confirm the Neutralization at 2024-07-15 16:38:22
Dialog representative AdminDialog confirmed the neutralization at 2024-07-18 00:03:36
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-07-15 16:38:24
Dialog representative AdminDialog confirmed the resolvement at 2024-07-18 00:03:39