A ticket was created by Niroshan at 2022-05-01 08:00:00
Sierra representative AdminSierra is requested to proceed at 2022-05-02 10:28:13
Dialog representative AdminDialog approved to proceed at 2022-05-02 21:21:24
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-05-02 17:20:01
Dialog representative AdminDialog confirmed the neutralization at 2022-05-03 18:02:53
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-05-02 17:20:06
Dialog representative AdminDialog confirmed the resolvement at 2022-05-03 18:02:59