A ticket was created by Niroshan at 2022-05-06 12:18:00
Sierra representative AdminSierra is requested to proceed at 2022-05-06 14:31:09
Dialog representative AdminDialog approved to proceed at 2022-05-06 14:34:54
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-05-06 15:56:29
Dialog representative AdminDialog confirmed the neutralization at 2022-05-14 13:31:10
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2022-05-14 13:31:12