A ticket was created by Eranda Munasinghe at 2022-05-07 19:00:00
Sierra representative AdminSierra is requested to proceed at 2022-05-07 19:01:21
Dialog representative AdminDialog approved to proceed at 2022-05-07 19:03:50
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-09-02 15:58:09
Dialog representative AdminDialog confirmed the neutralization at 2022-10-25 14:59:24
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2022-12-23 11:20:28