A ticket was created by Dhananjaya at 2022-05-12 12:32:00
Sierra representative AdminSierra is requested to proceed at 2022-05-12 12:34:09
Dialog representative AdminDialog approved to proceed at 2022-05-12 12:50:54
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-05-12 12:34:23
Dialog representative AdminDialog confirmed the neutralization at 2022-05-13 09:46:00
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-05-12 12:50:06
Dialog representative AdminDialog confirmed the resolvement at 2022-05-12 12:51:11