A ticket was created by Niroshan at 2022-05-14 13:09:00
Sierra representative AdminSierra is requested to proceed at 2022-05-14 13:19:45
Dialog representative AdminDialog approved to proceed at 2022-05-14 13:22:40
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-05-18 22:32:17
Dialog representative AdminDialog confirmed the neutralization at 2022-05-19 09:10:11
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-05-18 22:32:28
Dialog representative AdminDialog confirmed the resolvement at 2022-05-19 09:10:15