A ticket was created by Dhananjaya at 2021-08-24 19:51:00
Sierra representative AdminSierra is requested to proceed at 2021-08-24 19:55:01
Dialog representative AdminDialog approved to proceed at 2021-08-24 20:04:22
Sierra representative AdminSierra is requested to confirm the Neutralization at 2021-08-24 21:17:29
Dialog representative AdminDialog confirmed the neutralization at 2021-08-25 06:43:49
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2021-08-25 11:56:15